If you bought electronic tickets to Splish Splash waterpark through the official website and paid a processing fee, you may be eligible for a cash payment from a $1 million class action settlement.
Eligible customers who submit a valid claim can receive a pro rata cash payment based on the amount of processing fees they paid. The deadline to file a claim is August 10, 2026.
What happened?
The lawsuit alleged that Festival Fun Parks LLC, doing business as Palace Entertainment, failed to properly disclose processing fees before customers selected electronic tickets for purchase on the Splish Splash website.
According to the lawsuit, this violated New York Arts and Cultural Affairs Law § 25.07(4), which requires certain ticket fees to be clearly disclosed before a purchase is made.
Who is eligible?
You may be eligible if all of the following apply:
- You were located in the United States.
- You purchased one or more electronic tickets to Splish Splash waterpark through the official Splish Splash website.
- Your purchase was made between August 29, 2022, and March 5, 2024.
- You paid a processing fee in connection with your ticket purchase.
How much money can you get?
Eligible class members who submit a valid claim can receive a pro rata cash payment.
Your payment will depend on:
- The total amount of processing fees you paid, and
- The total number of valid claims submitted.
The settlement fund totals $1,000,000, with the remaining net settlement fund distributed among approved claimants after court-approved fees, costs, and other expenses.
Your options
| Option | What It Means | Deadline |
|---|---|---|
| Submit a Claim | Receive your share of the settlement if your claim is approved. | Aug. 10, 2026 |
| Do Nothing | Receive no payment and remain bound by the settlement. | — |
| Exclude Yourself | Receive no payment but keep your right to pursue your own lawsuit. | Deadline has passed |
| Object | Tell the Court why you disagree with the settlement. | Deadline has passed |
How to file a claim?
To receive a payment, you must submit a valid claim by Aug. 10, 2026.
You can file your claim online or download, complete, and mail a paper claim form.
What You’ll Need
To file online, you’ll need the Unique ID and PIN from the settlement notice you received. If you no longer have your notice, contact the Settlement Administrator for assistance.
Payment Options
Approved claimants may choose to receive payment by:
- PayPal
- Venmo
- Zelle
- Paper check
Need Help?
Contact the Settlement Administrator:
Splish Splash Ticket Fee Settlement
c/o Epiq Class Action & Settlement Solutions Inc.
P.O. Box 3013
Portland, OR 97208-3013
Phone: 1-855-533-5216
Email: [email protected]
If you purchased electronic tickets to Splish Splash waterpark through the official website between Aug. 29, 2022, and March 5, 2024, and paid a processing fee, you may qualify for a cash payment from this $1 million settlement. Be sure to submit your claim by Aug. 10, 2026.
