If you own a BISSELL handheld steam cleaner, this is one you don’t want to ignore. A recent recall affects over 1.7 million units due to a serious burn hazard tied to the product’s attachments.
The recall was announced on April 9, 2026, after reports that certain BISSELL steam cleaner attachments can unexpectedly detach during use.
When that happens, the unit can expel hot water or steam onto users, creating a risk of serious burns.
- 206 incidents reported
- 161 burn injuries, including one second-degree burn
Because of this safety risk, BISSELL is offering a free remedy to affected consumers.
Which Products Are Affected
You may be affected if you purchased one of the following:
- Steam Shot OmniReach Steam Cleaners
- Steam Shot Omni Steam Cleaners
Model numbers include:
4155, 4155L, 4155W, 4155G, 4155D, 4155J, 4155Y, 4155P, 4171, 4171L, 4171W, 4171F
Sold between: October 2024 and March 2026
Retailers: Target, Walmart, BISSELL.com, Amazon, HSN, and other stores
Price range: $9 to $55
You can find the model number on the rating label at the bottom of your unit.
What You Should Do
| Option | What It Means | Deadline |
|---|---|---|
| Request Free Repair | Stop using attachments and request free replacement parts from BISSELL | No fixed deadline provided |
| Do Nothing | Continue using the product at your own risk (not recommended) | N/A |
How to Request a Refund or Report the Issue
If you have one of these steam cleaners, take these steps right away:
- Stop using the attachments immediately
- Visit the official recall website
- Register your product
- Follow instructions to:
- Dispose of the original attachments
- Upload a photo showing they’ve been discarded
- Receive your free replacement attachments
You can also contact BISSELL directly:
- Phone: 855-417-7001
- Email: [email protected]
This recall is about safety first. If you own one of these units, acting quickly helps reduce the risk of injury, and gets you a free fix.
