SNOOZ has issued a safety recall affecting certain fans due to a potential fire hazard, and eligible consumers can request a free replacement.
If you own a Breez 2-in-1 Smart Bedroom Fan and White Noise Machine, this is one recall you don’t want to ignore.
Why This Recall Was Issued
The recall was issued after it was discovered that the power connector inside the fan can corrode, which may cause the unit to overheat and pose a fire risk.
- Recall Date: April 9, 2026
- Units Affected: About 11,900 (plus ~140 in Canada)
- Reported Issues: 6 overheating/smoking incidents, including 1 fire
- Injuries: None reported
This recall is being conducted in cooperation with safety regulators to prevent potential harm.
Who Is Affected
You may be affected if you purchased or own:
- A Breez 2-in-1 Smart Bedroom Fan and White Noise Machine
- Sold online (Amazon, Shopify, Kickstarter, and other retailers)
- Purchased between June 2023 and December 2025
- With a serial number beginning with:
- BZ10
- BZ02
- KTCD
The serial number is located on the underside of the fan’s wooden base.
How Much You Can Get
Instead of cash, SNOOZ is offering a free replacement unit:
- Replacement: Second-generation Breez fan
- Cost: Free (no purchase required)
- Refund option: Not available
You do not need to return the original unit, but you will need to follow specific steps to qualify.
Your Options
| Option | What It Means | Deadline |
|---|---|---|
| Request Replacement | Get a free replacement fan after submitting required proof | Not specified |
| Do Nothing | Keep the product (not recommended due to fire risk) | N/A |
How to Take Action (Step-by-Step)
Getting your replacement is straightforward:
- Stop using the fan immediately
- Locate your serial number (bottom of the unit)
- Cut the power cord (unplug first for safety)
- Take photos of:
- The cut power cord
- The adapter showing model details
- Go to the official recall page and submit your request
You can call Snooz, Inc. toll-free at 855-953-4125 from 9 a.m. and 5 p.m. PT Monday through Friday, email at [email protected] or visit the recall page for more information.
You’ll receive a replacement fan once your submission is reviewed and approved.
