General Motors, LLC (GM) is recalling certain 2024 Cadillac LYRIQ vehicles. The rearview camera screen may turn gray with no camera image.
An inoperative rearview camera can reduce the driver’s rear visibility, increasing the risk of a crash.
The remedy is a free software update to the vehicle cockpit unit (VCU), which can be completed by a dealer or through an over-the-air (OTA) update.
Owner notification letters were mailed March 16, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM’s number for this recall is N252542530.
NHTSA Campaign Number: 26V082000
Estimated units affected: 22 vehicles
Which Products Are Affected
This recall applies to:
- Vehicle: 2024 Cadillac LYRIQ
- Component: Rearview camera (back-over prevention system)
- Estimated units affected: 22 vehicles
If you own or lease this model, it’s worth confirming whether your specific vehicle is included.
What You Should Do
| Option | What It Means | Deadline |
|---|---|---|
| Get Free Repair | Fix the rearview camera issue via software update | As soon as possible |
| Do Nothing | Risk reduced rear visibility while driving | Not recommended |
| Contact Support | Confirm recall status or ask questions | Anytime |
How to Request a Refund or Report the Issue
Step 1: Check your vehicle
- Locate your VIN (Vehicle Identification Number)
- Search it on the official NHTSA recall website
Step 2: Schedule or confirm your fix
- Contact Cadillac customer service: 1-800-458-8006
- Reference recall number: N252542530
Step 3: Complete the update
- Visit a dealer OR
- Follow instructions if your vehicle supports OTA updates
This recall affects a small number of vehicles, but the issue directly impacts visibility and safety. Since the fix is fast and free, it’s worth checking your vehicle and resolving it right away.


