A major safety recall has been announced for VST-brand gas-fired tankless water heaters made by VESTA.DS, Inc. due to a carbon monoxide (CO) poisoning hazard that could cause serious injury or death.
The exhaust duct in certain VST water heater models can crack, allowing dangerous gases to leak inside homes.
So far, 33 reports have been made about exhaust fumes escaping — thankfully, no injuries have been reported yet. But the risk of CO buildup makes this recall urgent.
Which Products Are Affected
The recall affects VST-brand residential wall-mounted gas water heaters, including these Series and Models:
Series: VT, VR, VR Plus
Models:
VRS-150, VRS-199, VRP-150, VRP-199,
VRS Plus-150, VRS Plus-199, VRP Plus-150, VRP Plus-199,
VTS-150, VTS-199, VTP-150, VTP-199
Look for a white label on the side of your unit — the model number is bolded near the top. These units have “VST” printed in white on the control panel near the bottom, or “VESTA.DS.Inc.” printed in gray near the top.
Recall Date: October 16, 2025
Units Recalled: About 36,700 in the U.S. and 3,500 in Canada
Price Range: $480–$1,340
Sold At: Plumbing supply stores nationwide from May 2017 to July 2025
Manufactured In: Korea
Importer: VESTA.DS, Inc. (Ontario, CA)
What You Should Do
Consumers should stop using the recalled water heaters immediately and contact VESTA.DS for a free repair by a certified technician.
If you must keep using your unit while waiting, make sure you have working smoke and CO alarms in your home.
Your Options
| Your Options | What To Do |
|---|---|
| Repair (Recommended) | Contact VESTA.DS for a free technician visit to replace the cracked part. |
| Continue Use Temporarily | Only if you have working carbon monoxide and smoke detectors installed. |
| Report Issues | Report any problems directly to VESTA.DS or the CPSC. |
How to Request a Refund or Report the Issue
Call: 888-505-5525 (8:30 a.m.–6 p.m. ET, Monday–Friday)
Email: [email protected]
Act now to schedule your free repair!
