Prevost Car (US) Inc. is recalling certain 2025-2026 X3-45 commuter buses because the passenger seat anchors may have been improperly installed. This could prevent the seat from restraining passengers properly in a crash, increasing the risk of injury.
No crashes, injuries, or fatalities have been reported, but this is a serious safety issue for affected buses.
Product: 2025-2026 Prevost X3-45 Commuter Buses
Hazard: Passenger seat anchors may not adequately restrain occupants during a crash
Safety Risk: Increased risk of injury
Incidents/Injuries: None reported
Cause: Seat installation process didn’t account for recent seat design changes, leading to potential improper anchorage
Which Products Are Affected
| Make | Model | Year | Production Dates | Units Affected |
|---|---|---|---|---|
| Prevost | X3-45 Commuter | 2025 | May 10, 2024 – Dec 03, 2025 | 106 |
| Prevost | X3-45 Commuter | 2026 | May 10, 2024 – Dec 03, 2025 | 26 |
Total Vehicles Affected: 132
NHTSA Recall ID: 26V093
Manufacturer Recall Number: SR26-304
What You Should Do
Do not ignore this recall. Even if your bus has been operating normally, an improperly installed seat anchor could fail in a crash.
Prevost will inspect and reinstall the seat anchors if necessary, free of charge.
Do not attempt to fix it yourself. Only authorized Prevost service personnel should perform the repair.
If your bus has already been inspected and corrected, you may be reimbursed under Prevost’s plan.
How to Request a Refund or Report the Issue
Prevost Customer Service: 1-866-870-2046
Check if your vehicle is affected: Search by VIN on the NHTSA recall page
Repair: Schedule an inspection and correction with Prevost at no cost
