This case involves allegations that student activity and communications on the Naviance platform were tracked using third-party analytics tools without proper consent. The defendants deny wrongdoing but agreed to settle to avoid further litigation.
If you (or a student you’re responsible for) logged into Naviance between August 18, 2021 and January 23, 2026, you may be eligible for a cash payment from a $17.25 million class action settlement.
What happened?
The class action claims that PowerSchool, Hobsons, Heap, and the Chicago Public Schools system:
- Used third-party analytics and advertising tools on the Naviance platform
- Allegedly intercepted or tracked student communications and activity
- Did so without proper consent under multiple privacy laws
The lawsuit cites laws including:
- Electronic Communications Privacy Act (ECPA)
- Stored Communications Act
- Illinois Eavesdropping Act
- California Invasion of Privacy Act
- Student data privacy statutes
Who is eligible?
You are part of the settlement class if:
- You were a student in the United States
- You logged into the Naviance platform
- That login happened between August 18, 2021 and January 23, 2026
This includes students who may have used Naviance through school career or college planning tools.
How much money can you get?
The settlement creates a $17,250,000 fund.
Cash Payment
- You can receive a pro rata (equal share) payment
- The exact amount depends on how many valid claims are filed
- Payments are divided after attorneys’ fees, administration costs, and service awards are deducted
Additional Non-Cash Benefits (Important)
- Creation of a Web Governance Committee to review data tools
- Restrictions on certain third-party analytics use for up to 2 years
- Updated privacy disclosures on Naviance
- Deletion requests for student data held by analytics providers (Heap, Google, Microsoft, Hotjar, Gainsight)
- A public privacy commitment banner on PowerSchool and Naviance sites
- Stronger contract requirements for school districts like CPS regarding student data protections
Your options
| Option | What It Means | Deadline |
|---|---|---|
| Submit a Claim | Get a pro-rata cash payment from the $17.25M fund | July 27, 2026 |
| Exclude Yourself | Get no payment, keep right to sue separately | July 13, 2026 |
| Object | Tell the Court you disagree with the settlement | July 13, 2026 |
| Attend Hearing | Speak at the final approval hearing in court | Aug 19, 2026 (11 a.m. CT) |
| Do Nothing | Get no payment and release legal rights | N/A |
How to file a claim?
To receive payment, you must submit a valid claim by July 27, 2026.
Online Claim (Fastest)
- Go to the official settlement website
- Enter your Login ID and PIN from your notice
- Complete the claim form
Mail-In Claim
- Download the PDF claim form
- Fill it out completely
- Mail it to the settlement administrator address listed on the form
If you used Naviance during the class period, you may be entitled to:
- A cash payment from a $17.25M settlement
- Stronger privacy protections going forward
- No proof required to file a basic claim
