If you received two or more prerecorded calls from NexGen Air Conditioning and Heating, you may be eligible for a cash payment (estimated ~$21) from a $3.8 million TCPA settlement. Here’s the quick breakdown so you can see if you qualify and submit your claim before the deadline.
Why the Lawsuit Exists?
A class action lawsuit alleges that NexGen sent prerecorded voice messages without proper consent, violating the Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act (FTSA).
The calls were allegedly sent using the Drop Cowboy platform and encouraged consumers to buy or rent NexGen’s services.
NexGen denies all wrongdoing, but agreed to settle the case.
Who Qualifies?
You may be part of the Settlement Class if:
You received two or more prerecorded voice messages from NexGen
The calls were sent using Drop Cowboy
You received them between October 14, 2020 and the present
The messages promoted NexGen’s property, goods, or services
Your phone number appears on the official class list
How Much You Can Get?
Eligible class members who submit a claim can receive an estimated payment of ~$21, depending on:
The number of valid claims filed
The remaining settlement funds
Payments will be mailed as paper checks.
Your Options
| Option | Deadline | What It Means |
|---|---|---|
| Submit a Claim Form | February 10, 2026 | Only way to receive a payment. You’ll be bound by the settlement if approved. |
| Exclude Yourself | January 2, 2026 | Opt out. You receive no payment but keep your right to sue NexGen separately. |
| Object | January 2, 2026 | Tell the Court why you oppose the settlement. |
| Attend the Hearing | January 26, 2026 at 10:30 a.m. | Speak to the Court (with permission) about the settlement. |
| Do Nothing | N/A | You get no payment and give up the right to sue over these claims. |
How to File a Claim?
To receive payment, you must submit a valid Claim Form either:
Online, or
By mail (postmarked by February 10, 2026)
Mailing Address:
Carter v. NexGen Air Conditioning and Heating LLC
c/o Kroll Settlement Administration
P.O. Box 5324
New York, NY 10150-5324
What You Need
Your Class Member ID from the official notice
The phone number that received the prerecorded calls
Approved claims will be paid via mailed paper check.
Ready to File?
Submit Your Claim Here
