Did you log into your Hancock Health patient portal between Jan. 1, 2020, and Dec. 31, 2023? If so, you might be eligible for a $25 cash payment and free enrollment in Privacy Shield Pro thanks to a recent class action settlement. Don’t worry—claiming your share is quick and easy, and I’ll walk you through all the details so you don’t miss out.
What’s This About?
This settlement resolves claims that Hancock Health allegedly shared patients’ personal and health information with third-party tech companies without consent.
While Hancock Health denies any wrongdoing, it agreed to settle to avoid the time and cost of continued litigation.
If you had a Hancock Health patient portal account and logged in at least once between Jan. 1, 2020, and Dec. 31, 2023, you may qualify for benefits.
Who Qualifies?
You’re eligible if you:
Were a Hancock Health patient living in the U.S.
Had a patient portal account, and
Logged in between Jan. 1, 2020 – Dec. 31, 2023.
How Much You Can Get?
Each eligible class member who submits a valid claim will receive a $25 cash payment.
Bonus benefit: All class members can also enroll in Privacy Shield Pro at no cost — even if they don’t submit a claim for cash.
Payments will be issued within 14 days after final court approval.
Your Options at a Glance
| Option | Deadline | What It Means |
|---|---|---|
| Submit a Claim Form | Dec. 1, 2025 | Get a $25 payment via PayPal, Venmo, Zelle, or paper check. |
| Sign Up for Privacy Shield Pro | — | Get free privacy monitoring (available to all class members). |
| Exclude Yourself | Nov. 15, 2025 | Opt out and keep your right to sue Hancock Health separately. |
| Object | Nov. 15, 2025 | Tell the court you disagree with the settlement. |
| Go to the Hearing | Dec. 18, 2025 | Speak to the judge about the settlement. |
| Do Nothing | — | You’ll give up your right to sue and receive no benefits. |
How to File a Claim?
Go to: Submit Your Claim Here
Enter your Notice ID and PIN from the settlement notice.
Can’t find it? Contact the administrator:
email: [email protected]
phone: 833-417-4916
Choose your payment method (PayPal, Venmo, Zelle, or check).
Submit by Dec. 1, 2025.
Prefer mail? Send your completed claim form to:
Hancock Health Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
If you used Hancock Health’s patient portal between 2020 and 2023, don’t miss your chance for $25 cash and free privacy coverage.


