32 Degrees has recalled its heated socks due to a burn hazard, and eligible consumers can receive a full refund by returning the product.
If you picked up heated socks from Costco this past winter, you’ll want to check this recall.
Why This Recall Was Issued
The recall was issued because the socks can:
- Cause burns during high-intensity activity
- Especially when heat, friction, moisture, and pressure combine
That’s why the guidance is clear: stop using them immediately.
- 14 incidents reported
- 13 cases involved first- or second-degree burns
Who Is Affected
How Much You Can Get
- Full refund of purchase price
- Originally sold for $30 to $46
Refund is issued through Costco (not directly through 32 Degrees)
Your Options
| Option | What It Means | Deadline |
|---|---|---|
| Return for Refund (Recommended) | Get your money back and eliminate the risk | Not specified |
| Do Nothing | Keep a product with known burn risk | N/A |
How to Take Action (Step-by-Step)
Follow these steps:
- Stop using the socks immediately
- Gather the socks and any included components (battery packs, etc.)
- Return them to:
- Any Costco warehouse, or
- Through the Costco.com return process (if purchased online)
- Receive your full refund
No complex forms required. If it was a gift, you can still return it.
You can call 32 Degrees toll-free at 833-997-2452 from 9 a.m. to 5 p.m. ET Monday through Friday, email at [email protected], or online at https://www.32degrees.com/recall for more information.
