If you used IdealImage.com to schedule a consultation in the past few years, you may qualify for a payment from a $3.5 million class action settlement.
The lawsuit claims that Ideal Image used website tracking technology that shared certain user information with third parties without consent. While the company denies violating any laws, it agreed to settle the case and create a settlement fund for affected users.
If you scheduled a consultation online during the eligible period, here’s what to know, and how to file a claim.
Why This Lawsuit Exists?
The class action lawsuit alleges that Ideal Image used tracking technology on its website that disclosed users’ personally identifiable information (PII) to third parties without consent.
According to the complaint, the company used Meta Pixel, a tracking tool, which allegedly shared information from consumers who scheduled consultations through the website. Plaintiffs claim this information was shared with Meta Platforms Inc., the parent company of Facebook and Instagram, without proper notice or consent.
Ideal Image denies the allegations but agreed to a $3.5 million settlement to resolve the claims and avoid the risks and expenses of continued litigation.
As part of the settlement, Ideal Image also agreed to suspend the use of tracking technologies that disclose user PII to third parties without consent.
Who Qualifies?
You may qualify for this settlement if you:
Used IdealImage.com to schedule a consultation for services
Did so between Jan. 1, 2023, and Jan. 26, 2026
Had personally identifiable information shared with a third party without consent
Additionally, claimants must affirm they had a Meta account during the class period when submitting a claim.
If this applies to you, you may be eligible to receive a payment from the settlement fund.
How Much Can You Get?
The settlement creates a $3,500,000 fund to resolve the lawsuit. Eligible class members who submit a valid claim may receive up to $17 in cash
The exact amount may be reduced on a pro rata basis depending on the number of valid claims submitted.
Settlement funds will also cover:
Attorneys’ fees and litigation costs
Settlement administration expenses
Incentive awards to class representatives
In addition to monetary relief, Ideal Image agreed to stop using certain tracking technologies that disclose users’ personal information without consent, which is intended to strengthen privacy protections going forward.
Your Options
| Option | What It Means | Deadline |
|---|---|---|
| Submit a Claim | Receive a cash payment from the settlement. | April 27, 2026 |
| Exclude Yourself | Remove yourself from the settlement and keep the right to sue separately. | April 27, 2026 |
| Object to the Settlement | Tell the court why you disagree with the settlement terms. | April 27, 2026 |
| Do Nothing | You will not receive payment and will give up your right to sue over the claims in this case. | — |
| Final Approval Hearing | The court decides whether to approve the settlement. | June 17, 2026 |
How to File a Claim?
To receive a payment, you must submit a valid claim form by April 27, 2026.
You can file a claim online through the settlement website or submit a paper claim form by mail.
If submitting by mail, send your completed claim form to:
Gayle Minano v. Ideal Image Development Corporation
c/o Kroll Settlement Administration
P.O. Box 225391
New York, NY 10150-5391
When filing a claim, you must affirm that you had a Meta account during the class period.
If the court grants final approval and any appeals are resolved, payments will be issued to eligible claimants from the settlement fund.
