If you purchased an Acer AES015 folding electric scooter, you may want to stop using it for now. Acer America Corporation has recalled certain two-wheeled folding electric scooters after reports that a loose screw could cause the front tube to suddenly fold down while riding, creating a fall hazard.
The recall affects scooters sold online and in stores between June 2023 and February 2026 for between $245 and $700.
Why This Recall Was Issued
According to the recall notice, a screw on the scooter can loosen over time. If that happens, the scooter’s front tube may unexpectedly fold downward while in use.
That creates a serious risk of falls and injuries.
Acer said there has been one international report involving a fall and minor abrasions. No U.S. injuries have been reported so far.
Who Is Affected
The recall involves:
- Acer AES015 Two-Wheeled Folding Electric Scooters
- Sold in black with green and white decals
- Wheels feature a green circle around the rim
- Model number AES015 is printed on the label located on the front tube
The recalled scooters were sold:
- Online at Acer.com and Amazon.com
- In stores at BrandMart
- Between June 2023 and February 2026
About 510 scooters were sold in the United States.
How Much You Can Get
Consumers are being offered a free repair solution.
Acer is providing instructions on how to tighten the screw, and free repair tools are available upon request.
Your Options
| Option | What It Means | Deadline |
|---|---|---|
| Stop Using the Scooter | Consumers should immediately stop riding the recalled scooter | Immediately |
| Request Repair Instructions | Contact Acer for repair guidance and free repair tools | No deadline listed |
| Request Repair Tools | Acer will provide free tools upon request | No deadline listed |
How to Take Action (Step-by-Step)
Consumers should stop using the scooter immediately and contact Acer for repair instructions.
You can contact Acer through:
- Phone: 866-514-2237
- Email: [email protected]
- Website: Acer Product Recall page
When contacting Acer, have your scooter model information ready. The model number is located on the label attached to the front tube.
Recall Details at a Glance
- Recall Date: April 30, 2026
- Product: Acer AES015 Folding Electric Scooters
- Hazard: Front tube can unexpectedly fold down due to loose screw
- Remedy: Free repair
- Units Recalled: About 510 in the U.S.
- Manufactured In: China
- Recall Number: 26-453
If you own one of these recalled Acer scooters, stop using it and request the free repair instructions as soon as possible.
