If you ride a Peloton Bike+, you’ll want to check this recall right away. Peloton has announced a new safety issue affecting certain Original Series Bike+ models, and some riders have already been injured. Here’s what you need to know and how to get your free repair.
What’s Being Recalled and Why
Peloton is recalling its Original Series Bike+ exercise bikes (model PL02) because the seat post assembly can break during use, posing a fall and injury risk to riders.
So far, Peloton has received three reports of the seat post breaking and detaching, including two injuries from falls.
Which Products Are Affected
This recall includes:
Peloton Original Series Bike+
Model number: PL02
Serial numbers: Begin with the letter “T”
Size: About 4 ft. long x 2 ft. wide
Features: Adjustable seat and handlebar
You can find your bike’s serial number inside the front fork, behind the front fork, or behind the flywheel.
→ Peloton’s serial number help page
About 833,000 units are affected.
What You Should Do
If you own one of these bikes:
Stop using it immediately until repaired.
Contact Peloton to receive a free replacement seat post that you can install yourself.
Peloton will provide instructions and support for the self-installation repair.
Key Dates or Safety Alerts
Recall date: November 6, 2025
Hazard: Seat post can break during use, causing fall and injury risk
Injuries reported: 2
Recall type: Voluntary repair
How to Request a Repair or Report the Issue
Contact Peloton: https://www.onepeloton.com
Recall notice (official): CPSC Recall Notice
Phone: 866-679-9129 (Peloton Support)
Availability: Monday–Friday, 9 a.m. to 7 p.m. ET
Request Your Free Seat Post Repair Kit or Learn More: View the Official Peloton Recall Page


