If you had tickets to the July 14, 2024 Copa América Final at Hard Rock Stadium but were denied entry or didn’t get full access to your seat or stadium areas, you may be eligible to claim money from a $14,000,000 class action settlement.
This case covers fans who say they paid for valid tickets but were either turned away or not allowed to fully use what they paid for.
Below is a quick breakdown so you can see if you qualify and what to do next.
Why this settlement exists?
A class action lawsuit alleged that during the 2024 Copa América Final at Hard Rock Stadium, some valid ticket holders:
Were denied entry entirely, or
Were allowed inside but not given full access to our purchased seats or stadium facilities
The defendants—including South Florida Stadium LLC, CONMEBOL, Concacaf, and BEST Crowd Management Inc.—deny wrongdoing but agreed to a settlement to avoid further litigation.
Who is eligible?
You may qualify if you purchased a valid ticket for the July 14, 2024 Copa América Final and fall into one of these groups:
1) Denied Entry Class
You:
Had a valid ticket
Were not allowed into Hard Rock Stadium at any point during the match
2) Denied Full Access Class
You:
Had a valid ticket
Entered the stadium but were not allowed access to your seat or any purchased stadium areas
How much you can get?
Your payment depends on your situation and the number of valid claims submitted.
🟥 Denied Entry Class
Up to $2,000 per ticket
May also include up to $300 in documented travel costs per person
🟦 Denied Full Access Class
About $100 per ticket
Final payout amounts may change depending on total claims filed.
Your options at a glance
| Option | What it means | Possible payout |
|---|---|---|
| File a Claim (Denied Entry) | You were blocked from entering | Up to $2,000 + travel reimbursement (Deadline: Aug. 11, 2026) |
| File a Claim (Full Access Denied) | You entered but didn’t get full access | Around $100 per ticket (Deadline: Aug. 11, 2026) |
| Do Nothing | You get no payment | $0 |
| Opt Out | You keep right to sue separately | No settlement payment (Opt-out deadline: March 25, 2026) |
How to file a claim?
You can submit a claim in one of two ways:
Online claim form, or
Download, print, and mail the PDF form
📅 Claim Deadline: August 11, 2026
📮 Mailing address (if submitting by mail):
Copa América Settlement
c/o Settlement Administrator
1650 Arch St., Suite 2210
Philadelphia, PA 19103
What you’ll need to file
All claimants must provide basic ticket details:
Section number
Seat number
Entry gate information
If filing online:
Notice ID
Confirmation code
Additional proof requirements:
Denied Entry claims may require:
Proof of ticket purchase (receipt, invoice, or payment record)
Proof of being denied entry (time-stamped photo/video outside stadium, or government ID if no media available)
Travel expense receipts (if claiming reimbursement)
Denied Full Access claims require:
Proof of ticket purchase
Payment options
If approved, you may receive payment via:
ACH transfer
PayPal
Venmo
Zelle
Paper check
If you were impacted at the 2024 Copa América Final at Hard Rock Stadium, you may be eligible for compensation.
Don’t miss the deadline—claims must be submitted by August 11, 2026.
