If Comcast notified you that your personal information may have been affected by the October 2023 data breach, you could qualify for cash compensation and identity protection through a $117.5 million class action settlement.
Eligible class members can claim up to $10,000 for documented losses, reimbursement for lost time, or choose an alternative cash payment of $50 if they don’t claim documented losses. To receive cash benefits, you must submit a claim by September 14, 2026.
Why this lawsuit exists?
The lawsuit alleged that Comcast failed to adequately protect customers’ personal information during a cybersecurity incident that occurred in October 2023, when an unauthorized third party gained access to certain customer data.
According to the lawsuit, Comcast could have prevented the incident through reasonable cybersecurity measures.
Who qualifies?
You may be included in the settlement if:
- You received a data breach notification from Comcast informing you that your personal information may have been compromised in the October 2023 data breach (notifications were sent on or around December 18, 2023).
If you received this notice, you may be eligible to file a claim.
How much can you receive?
Eligible class members may choose the benefits that apply to their situation.
You can claim up to $10,000 for documented out-of-pocket losses related to the data breach, including eligible expenses such as:
- Identity theft or fraud losses
- Credit-related expenses
- Communication charges
- Credit monitoring costs
Lost Time – You may also claim reimbursement for up to five hours of lost time, paid at $30 per hour.
Alternative Cash Payment – If you are not claiming documented losses or lost time, you may choose an alternative cash payment of $50. The final amount may be adjusted depending on the total number of valid claims submitted.
Identity Defense Services – In addition to cash benefits, settlement class members receive an enrollment code for three years of Identity Defense Services and Restoration Services after the settlement becomes final.
These services include:
- One-bureau credit monitoring
- Dark web monitoring
- Real-time authentication alerts
- High-risk transaction monitoring
- Lost wallet protection
- $1 million identity theft insurance
- Monthly credit score tracking
Your options
| Option | What It Means | Deadline |
|---|---|---|
| Submit a Claim | File a claim for documented losses, lost time, or the alternative cash payment. | September 14, 2026 |
| Exclude Yourself | Remove yourself from the settlement and keep your right to bring your own lawsuit. | July 1, 2026 |
| Object | Tell the Court why you disagree with the settlement while remaining in the class. | July 1, 2026 |
| Do Nothing | Receive no cash payment but remain part of the settlement. You may still enroll in Identity Defense Services after the settlement becomes final. | No deadline |
How to file a claim?
Eligible class members can submit a claim online or mail a completed paper claim form.
Depending on the benefits you request, you may need documentation supporting your claim, including records such as:
- Credit card or bank statements
- Invoices
- Telephone records
- Receipts
- Other documentation showing eligible out-of-pocket losses
Claims for the alternative cash payment do not require documentation of losses, but you must still submit a valid claim form.
If Comcast notified you about the October 2023 data breach, don’t miss your chance to claim available benefits. Review your notice, gather any supporting documentation if you’re claiming losses, and submit your claim before the deadline.
