If you rented a car from Payless between 2016 and 2023, you could get up to $32 per rental back – automatically. A $19 million class action settlement is resolving claims that Payless charged customers for extra services they didn’t request.
Let’s break down what this means for you:
Why the Lawsuit Exists
This class action claims that Payless charged customers for Gas Service Option (GSO) and Roadside Protection (RSP) — even if they declined them.
These surprise fees were allegedly added without consent, violating New Jersey’s Consumer Fraud Act. Payless and its parent company, Avis Budget Group, deny wrongdoing but agreed to settle the case for $19 million.
Who Qualifies
You’re eligible if:
You live in the U.S. or Canada, and
You rented a car from Payless in the U.S. between Jan. 1, 2016 – Nov. 25, 2023, and
You were charged for GSO and/or RSP as part of your rental.
✔ No proof of purchase needed — but you’ll need your Class Member ID (provided by the administrator).
How Much Can You Get?
Up to $20 per rental for GSO charges
Up to $12 per rental for RSP charges
No claim form required — payments will be automatic unless you opt out
Your Options
| Option | What It Means | Deadline |
|---|---|---|
| Do Nothing | Get a payment automatically | No action needed |
| Exclude Yourself | Keep your right to sue separately, but get no payment | Nov. 10, 2025 |
| Object | Tell the court why you don’t like the deal | Nov. 3, 2025 |
| Attend Hearing | Final approval hearing in court | Dec. 2, 2025 |
How to File
You don’t need to file a claim to get money. If you’re eligible and don’t opt out, you’ll automatically receive a payment.
If you received a notice, you may need your unique Class Member ID to confirm details or update payment preferences.
