If you received care from The Polyclinic and requested an accommodation for a hearing, vision, or speech disability that was not properly provided, you may qualify for a payment from a $350,000 settlement.
Eligible patients who submit a valid claim may receive a cash payment, with the amount based on the number of qualifying appointments. The deadline to submit a claim is August 8, 2026.
What happened?
The settlement resolves claims following an investigation by the U.S. Department of Justice (DOJ) into whether The Polyclinic failed to provide qualified interpreters and other communication aids for patients with hearing, vision, and/or speech disabilities.
The DOJ alleged that, between Jan. 1, 2021, and Sept. 30, 2025, some patients were denied the auxiliary aids and services needed for effective communication during medical appointments, in violation of the Americans with Disabilities Act (ADA).
The Polyclinic agreed to resolve the matter without further litigation and, as part of the agreement, will also implement improvements to its communication accommodation policies.
Who is eligible?
You may be eligible if all of the following apply:
- You were a current or former patient of The Polyclinic.
- You received health care between Jan. 1, 2021, and Sept. 30, 2025.
- You requested an accommodation for a hearing, vision, or speech disability, such as a qualified interpreter or another communication aid.
- Either:
- The Polyclinic did not provide an adequate accommodation, or
- You filed one or more grievances or complaints alleging ineffective communication during the qualifying period.
How much money can you get?
Eligible claimants may receive a cash payment from the $350,000 settlement fund.
Your payment amount will depend on:
- The number of qualifying appointments during which an appropriate interpreter or communication aid was not provided.
- The total number of valid claims submitted.
The settlement administrator will calculate each approved payment based on these factors.
Your options
| Option | What It Means | Deadline |
|---|---|---|
| Submit a Claim | Receive a cash payment if your claim is approved. | Aug. 8, 2026 |
| Do Nothing | Receive no payment but still release claims covered by the settlement if you are an eligible person. | — |
How to file a claim?
To receive a payment, you must submit a completed claim form by August 8, 2026.
You can file your claim:
- Online
- By mail
- By email
What You’ll Need
To submit an online claim, you’ll need the Unique ID included in your settlement notice.
If you prefer, you may also print and complete a paper claim form and submit it by mail or email.
Payment Method
Approved claimants will receive their payment by paper check mailed to the address provided on their claim form.
Settlement Administrator
Polyclinic Compensation Fund
c/o JND Legal Administration
PO Box 91345
Seattle, WA 98111
Phone: 877-206-2308
Email: [email protected]
If you were a patient at The Polyclinic, requested an accommodation for a hearing, vision, or speech disability, and did not receive an adequate communication aid, you may qualify for a cash payment.
