Couture Co Ltd is recalling certain Hyperax Volt RV 4x bike carriers due to a design issue that can cause the carrier to detach while in use. The problem comes down to the anchoring plates that hold the bike rack in place. These parts may not be strong enough to handle high vibrations, especially when mounted on RVs or trailers.
Here’s why that matters:
The anchoring plates can fatigue and deform over time
This may cause the rack’s main vertical post to lean
In worst cases, the entire carrier (and attached bikes) could detach while driving
That creates a serious road hazard and increases the risk of a crash or injury.
Reported issues:
6 claims of leaning posts
No injuries reported
Which Products Are Affected
This recall affects Hyperax Volt RV 4x bike carriers manufactured between:
October 1, 2022 and July 31, 2023
Affected models and part numbers include:
Volt RV 4x – Part No. B09Z68WFNG
VOLT_RV_4X_2XEBADP_LCL – Part No. B0BWF3FZJL
VOLT_RV_4X_4XEBADP – Part No. B0CG15ZLND
Volt RV 4X_combo 01 – Part No. B0BTDD65BT
VoltRV4x x HWD – Part No. B0CQ48WW2D
Additional details:
Total units affected: 160
This issue is specific to the Volt RV 4x design
All units of this model are included in the recall
What You Should Do
If you own one of these bike carriers, take this seriously and act right away:
✔️ Stop using the product immediately
Do not transport bikes using this carrier
Continued use increases the risk of detachment while driving
✔️ Disable the carrier
To qualify for a refund, you’ll need to:
Remove the plastic ratchet bodies using a 2.5mm Allen wrench
Break the ratchet components so the rack can’t be used again
Take a photo showing the carrier has been destroyed
✔️ Request your refund
You’ll receive a full purchase price refund
Proof required includes:
Purchase details (e.g., receipt or Amazon order ID)
Photo proof of destruction
How to Request a Refund or Report the Issue
Recall Campaign Number: 26E007000
Recall Announced: February 2026
Owner Notifications Expected By: March 6, 2026
Production Dates: Oct 1, 2022 – July 31, 2023
Important safety note:
There may be no warning before failure
One possible early sign is a leaning vertical post
This is considered a high-risk defect because detachment can happen during transit.
To start your refund or get more details:
Call Couture Co Customer Service: 1-888-886-2898
Submit your claim online: https://hyperax.co/pages/recall4x
Email: [email protected]
Be ready to provide:
Your name and contact details
Proof of purchase
Photo showing the carrier has been disabled
If you purchased through Amazon, the company is coordinating through Amazon’s recall system to notify customers directly.
You can also report safety concerns to the National Highway Traffic Safety Administration (NHTSA).
