Class Actions from Mode

Duly Health and Care $1.88M Privacy Settlement: Claim Your Payment

If you logged into your Duly Health and Care online account anytime between July 24, 2020, and April 10, 2023, this settlement may put cash back in your pocket.

Duly Health and Care has agreed to pay $1.88 million to resolve a privacy class action lawsuit involving website tracking technology. To get paid, eligible users must submit a claim by March 2, 2026.

The lawsuit alleges that Duly Health and Care used a Meta (Facebook) tracking pixel on the authenticated portion of its website without users’ knowledge or consent.

Plaintiffs claim this practice may have violated federal privacy laws, including the Electronic Communications Privacy Act, by transmitting sensitive user data.

Duly Health and Care denies all wrongdoing but agreed to settle to avoid the costs and risks of continued litigation.

Who Is Eligible?

You may qualify if:

  • You are a natural person, and
  • You logged into the authenticated portion of dulyhealthandcare.com
  • Between July 24, 2020, and April 10, 2023

The settlement class is estimated to include approximately 272,373 individuals.

How Much Can You Get?

  • Total settlement fund: $1,880,000
  • After court-approved deductions, the remaining funds will be split equally among all valid claimants
  • Payments will be distributed on a pro rata basis, meaning each approved claimant receives the same share

The exact payment amount depends on how many people file valid claims.

Your Options at a Glance

OptionWhat It MeansDeadline
Submit a Claim FormReceive a cash paymentMarch 2, 2026
Opt OutKeep your right to sue separately, but get no paymentMarch 2, 2026
Object to the SettlementTell the court what you thinkMarch 2, 2026
Do NothingNo payment and give up related legal claimsNo deadline

How to File a Claim?

To receive a payment, you must submit a valid claim form.

How to file:
  • Online claim form, or
  • Mail a printed claim form

Important:
Online claimants must provide the Class Member ID found on their settlement notice.

Mailing Address:
Mayer v. Midwest Physician Administrative Services LLC
c/o Kroll Settlement Administration LLC
P.O. Box 225391
New York, NY 10150-5391

Payment Method Options
  • Electronic payment (online claims only)
  • Paper check

Payments are expected to be distributed approximately 61 days after final court approval, once any appeals are resolved.

If you logged into Duly Health and Care’s website during the eligible period, this settlement gives you a straightforward way to recover money for alleged privacy violations. Filing a claim is the only way to get paid—and missing the deadline means missing out entirely.

→ Submit Your Claim Here

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Filing Settlement Claims

Important: If you do not qualify for this settlement, do not submit a claim.
Submitting false or misleading information will result in your claim being rejected and may carry legal consequences for perjury. Dishonest claims also take away from Class Members who are rightfully entitled to settlement benefits.
If you’re unsure about your eligibility, visit the official Settlement Administrator’s website and review their FAQ. (Note: modeclassactionsdaily.com is an informational resource only and is not affiliated with any class action administrator.)Don’t qualify for this one? Browse our database of other open settlements you may be eligible to join.