Class Actions from Mode

Discover $15M Hourly Call Center Employees Settlement

If you worked in a call center for Discover, this is one of those settlements you don’t want to skip. A $15,000,000 class action settlement involving Discover Financial Services and Discover Products, Inc. could mean cash in your pocket, and in some cases, you don’t even need to file a claim to get it.

Why This Lawsuit Exists?

The lawsuit claims Discover did not pay hourly call center employees for all time worked. Specifically, employees alleged they were not compensated for:

  • Time spent logging into systems before shifts
  • Time spent logging out after shifts

 

This allegedly violated:

  • Federal wage laws (including the Fair Labor Standards Act)
  • State wage laws

 

Discover denies all allegations, but agreed to settle to avoid ongoing legal costs and uncertainty.

Who Qualifies?

You may be included if you:

  • Worked as an hourly call center employee
  • For Discover Products, Inc. or Discover Financial Services
  • In the United States
  • Between January 9, 2021 and May 31, 2025

 

Includes both current and former employees

How Much Can You Get?

The total settlement fund is $15 million, but your individual payment depends on:

  • How many weeks you worked during the class period
  • Whether you submit an FLSA opt-in form

 

Two ways payments are distributed:

 

1. Rule 23 Payment (Automatic)

  • 15% of the net settlement fund
  • You’ll automatically receive this if you don’t opt out
  • Based on your total weeks worked
  • Some states (like CA, IL, NJ, etc.) are weighted 1.2x higher

 

2. FLSA Payment (Requires Action)

  • 85% of the net settlement fund
  • You must submit an opt-in form to receive this portion
  • Also based on weeks worked

 

Payments are split for tax purposes:

  • 50% wages (W-2)
  • 50% damages (1099)

 

If your calculated payment is under $10, you’ll still receive $10 minimum

Your Options

OptionWhat It MeansDeadline
Do NothingGet automatic Rule 23 payment
Submit FLSA Opt-In FormGet additional paymentMay 7, 2026
Exclude YourselfNo payment, keep right to sueMay 7, 2026
ObjectStay in case but challenge termsFollow notice instructions

How to File a Claim?

Step 1: Check your notice

You should have received a settlement notice and information sheet. Review it carefully. If anything is incorrect (like workweeks), fix it by April 22, 2026.

 

Step 2: Decide if you want the larger payment

  • Want just the automatic payment? Do nothing.
  • Want a larger share (FLSA payment)? Submit the FLSA Opt-In Form

 

You can submit it online or by mail.

Mail to:
Harris v. Discover Products Settlement
c/o Atticus Administration
PO Box 64053
St. Paul, MN 55164

 

Step 3: Watch for your payment

  • FLSA payments may begin around June 16, 2026
  • Rule 23 payments are expected about 44 days after final approval

 

Payments are sent by check. Checks are valid for 180 days.

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Filing Settlement Claims

Important: If you do not qualify for this settlement, do not submit a claim.
Submitting false or misleading information will result in your claim being rejected and may carry legal consequences for perjury. Dishonest claims also take away from Class Members who are rightfully entitled to settlement benefits.
If you’re unsure about your eligibility, visit the official Settlement Administrator’s website and review their FAQ. (Note: modeclassactionsdaily.com is an informational resource only and is not affiliated with any class action administrator.)Don’t qualify for this one? Browse our database of other open settlements you may be eligible to join.