If you had a California Way2Go prepaid Mastercard and your dispute over an unauthorized transaction was denied, you could be eligible for money from a new class action settlement.
This settlement is worth almost $2 million and payments will go directly to affected cardholders.
Why is there a lawsuit?
The lawsuit claimed that Comerica Bank and Conduent State & Local Solutions, Inc. violated the Electronic Funds Transfer Act and California’s Unfair Competition Law, and broke their contract with cardholders by wrongly denying disputes over unauthorized Way2Go card transactions for “conflicting information.”
Comerica and Conduent deny any wrongdoing, but agreed to settle to avoid further litigation.
Who qualifies?
You may be part of the settlement if between July 20, 2020 and now you:
Had a California Way2Go prepaid Mastercard
Disputed an unauthorized transaction
Had your dispute denied due to conflicting information
How much can people get?
Payments will be based on your denied dispute amount.
Class members will receive about 73% of the transaction(s) disputed.
Example: If you disputed $1,000, you could receive around $730.
If money remains after the first round, a second payment may be issued.
No claim form is required. Eligible cardholders will be paid automatically.
What Are Your Options?
| Option | What It Means |
|---|---|
| Do Nothing | Automatically get a payment. You give up your right to sue separately. |
| Opt Out by November 10, 2025 | Get no payment, but keep your right to bring your own lawsuit. |
| Object by November 10, 2025 | Tell the Court why you don’t like the settlement. You’ll still get paid if it’s approved. |
| Go to the Hearing | Attend the December 11, 2025 hearing at 1:00 p.m and ask to speak. You must object first to have a say. |
How to File a Claim
Class members do not need to submit a claim form. Payments will be automatic.
But if your mailing address has changed, you’ll need to update it with the settlement administrator: Update Your Address Here
