A new class action settlement is now available for people affected by the November 2023 CarePro Health Services data breach. The agreement is worth $1.3 million and offers cash payments, reimbursement for verified losses, and two years of free credit monitoring and identity protection.
Here’s a clear breakdown of what happened, who’s included, and what steps you can take.
Why is there a lawsuit?
On or around November 16, 2023, CarePro Health Services experienced a data incident involving unauthorized access to its systems. This incident exposed unencrypted personal and medical information belonging to patients. The compromised data may include:
Names and contact information
Dates of birth
Driver’s license and state ID numbers
Social Security numbers
Financial account information
Medical and health insurance information
A lawsuit followed, alleging CarePro did not have adequate security measures to protect this sensitive information. CarePro denies any wrongdoing but agreed to a $1.3M settlement to resolve the claims.
Who qualifies?
The settlement covers any individual whose personal information was potentially compromised in the CarePro data breach that occurred in November 2023.
If you received a data breach notification or were informed that your information may have been affected, you are likely part of the Settlement Class.
How much can people get?
The settlement provides several types of benefits:
Documented Losses – Up to $5,000
Class members can request reimbursement for verifiable expenses directly related to the breach, including:
- Credit monitoring costs
- Unreimbursed identity theft or fraud losses
- Bank fees
- Long-distance phone charges
- Postage, printing, or gas for local travel
Pro Rata Cash Payment
All class members who file a claim are eligible for an additional cash payment, currently estimated at around $100. The final amount may increase or decrease depending on the number of approved claims and settlement costs.
Two Years of Free Credit Monitoring & Protection
Every approved class member may receive:
- Three-bureau credit monitoring
- Dark web surveillance
- Identity theft insurance (up to $1,000,000)
- Access to fully managed identity restoration services
What Are Your Options?
| Action | What It Means | Deadline |
|---|---|---|
| Submit a Claim | Required to receive cash or reimbursement | December 3, 2025 |
| Opt Out | You keep your right to sue CarePro separately | December 3, 2025 |
| Object | You stay in the settlement but share concerns with the court | December 3, 2025 |
| Do Nothing | You receive nothing but remain legally bound | No deadline |
| Final Approval Hearing | Settlement’s approval hearing | January 23, 2026 |
How to File a Claim
To receive benefits, you must submit a Valid Claim Form by December 3, 2025.
You may need to provide documentation if you’re requesting reimbursement for monetary losses (such as receipts, invoices, bank statements, or credit card statements).
Claim Form Link: Submit Your Claim Here
Claims Administrator:
CarePro Data Incident Claims Administrator
P.O. Box 1188
Baton Rouge, LA 70821
[email protected]
844-307-7910
